Shipping Policy

Shipping Policy

Order Processing

Orders are processed within 1-2 business days (Monday–Friday). Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Methods & Estimated Delivery Times

  • Standard Shipping: 7–14 business days worldwide
  • Express Shipping: 3–5 business days — available at checkout

Free Shipping

We offer free standard shipping on all orders over $39 USD. This applies to all destinations worldwide.

Order Tracking

All orders come with a tracking number sent to your email once your order has been shipped. Please allow 1–2 business days after shipment for tracking information to update.

Shipping Restrictions

We do not ship to PO boxes or APO/FPO addresses at this time.

Questions?

If you have any questions about your shipment, please contact us at support@novopaw.store.