Shipping Policy
Order Processing
Orders are processed within 1-2 business days (Monday–Friday). Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods & Estimated Delivery Times
- Standard Shipping: 7–14 business days worldwide
- Express Shipping: 3–5 business days — available at checkout
Free Shipping
We offer free standard shipping on all orders over $39 USD. This applies to all destinations worldwide.
Order Tracking
All orders come with a tracking number sent to your email once your order has been shipped. Please allow 1–2 business days after shipment for tracking information to update.
Shipping Restrictions
We do not ship to PO boxes or APO/FPO addresses at this time.
Questions?
If you have any questions about your shipment, please contact us at support@novopaw.store.